Strategic Account Manager

What will you experience in this opportunity?

  • Driving adoption of Go Instore in the world’s greatest brands and retailers
  • Working closely with the Head of Sales and VP Sales & Marketing
  • Being part of an excellent and talented team enabling you to reach your ambitions
  • Working with major global brands and senior stake holders

Key Accountabilities/Responsibilities:

  • Identifying and closing global growth opportunities in Go Instore’s key accounts
  • Achieve assigned sales quota in designated key accounts
  • Complete strategic account plans to drive planned success
  • Work closely with Customer Success teams and to ensure customer satisfaction and strategic alignment
  • Coordinate executive involvement with customer leadership & key stakeholders.
  • Work with client data and BI, supported by Go Instore’s data team, to identify opportunities and build business cases

Essential Skills and Experience:

  • Proven new logo wins from scratch
  • Proven account growth wins in enterprise companies in multiple geos globally
  • Understand solution and value-based selling
  • Comfortable making compelling business cases at C-Level
  • Able to collaborate effectively with internal teams (sales, marketing, customer success) to generate and navigate opportunities
  • Ability to qualify opportunities effectively and follow a structured sales methodology
  • Strong and effective communicator
  • Comfortable negotiating 6/7 figure SAAS contracts
  • Worked in a fast-paced high-growth startup or VC backed business
  • Methodical, structured and organised
  • Knowledge and interest in the retail/ecommerce industry

Use of tools and processes:

  • CRM tools such as Salesforce, Hubspot etc
  • Sales enablement tools such as ZoomInfo, Sales Navigator etc
  • Trained in enterprise sales methodologies such as Force Management, TAS etc

Experience and background

  • The ideal candidate will have 5 years+ in a new business sales role selling value based SAAS solutions into the retail / ecommerce market. Other industries will be considered.
  • Clear and demonstrable track record of achieving quarterly and annual revenue targets.
  • Can show experience navigating complex account growth throughout his/her career with supporting deal examples.
  • Multi-year SAAS sales experience in business solutions is a must.
  • Has been trained in structured sales methodologies such as Sandler, Force Management, TAS or other similar.

Why Us?

Go Instore is the #1 video-powered retail platform. Founded in 2014, we’re a team of ~90 changing the face of retail.  Dubbed by our customers as “the 3rd channel”, Go Instore powers Currys, M&S, Pandora, Sonos, Microsoft, Pets at Home and many more.

We are now ready to move to our next stage of growth and need a strong Strategic Account Manager to help navigate complex growth paths through key accounts. Key accounts can represent international group companies requiring impeccable attention to detail, organisation, and deal management. Success in this role will be measured against quota within assigned accounts.

This is a very exciting time to join Go Instore and will afford a lot of breadth and challenges for the right candidate.

Our culture is critical to us, and even more so as we grow. There are 4 key elements that we live daily, namely: “Supportive”, “Connected”, “Impact”, all underpinned by “Trust”. The right candidate will enjoy working in this type of environment which is devoid of bureaucracy, politics, and silos.



  • Competitive salary and uncapped commission
  • Flexible hours and remote work 
  • Flexible holiday policy 
  • Enhanced pension contribution at 5% 
  • Private Health Insurance 
  • Wellbeing platform Spill 
  • Learning & development  
  • 1 extra day’s holiday for each full year worked  


Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!


Workspace | The Frames
EC2A 4PS London Directions

Workplace & culture

At Go Instore our culture is based on a solid foundation of trust.

We trust in our colleagues, their talent, curiosity, kindness and overall commitment to our company vision.

Already working at Go Instore ?

Let’s recruit together and find your next colleague.


Applicant tracking system by Teamtailor